- Is this home service registered/licensed?
DOCTOR ON CALL 800-ASTER is a licensed and fully registered home service healthcare team that can render medical care to patients both to their homes or their hotel rooms in UAE.
- Are the doctors and nurses licensed for the service?
DOCTOR ON CALL 800-ASTER healthcare team has professional physicians and nurses who are registered and licensed to render any medical procedures or tests with high quality care.
- How long does it takes for the doctor to reach you?
DOCTOR ON CALL 800-ASTER fully- equipped healthcare team will reach your hotel/workplace/residence within 45 to 60 minutes.
- Will there be a consultation charge for the visit?
In every initial visit, a consultation fee will be charged to the patient. Follow- up visit charges will depend on the case and the procedures to be done to the patient.
- What happens, in case there’s a need laboratory investigations?
In any case that there is a need for laboratory investigations related to the condition diagnosed, DOCTOR ON CALL 800-ASTER team is fully equipped to do the necessary tests.
- Can the payments be made by credit cards or cash only?
Payments can be done through cash orcredit card based on your convenience.
- Will the medical report be issued?
A medical report can be issued on request
- Is this service covered by insurance?
We will provide all pertinent documents such as original invoice and medical reports for insurance claim purposes.